Luxescape Marketing – Privacy & Cookie Policy
Last Updated: November 22, 2025
This Privacy Policy explains how Luxescape Marketing (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit www.luxescapemarketing.com (the “Site”), use our services, or interact with us.
We comply with the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.
1. Information We Collect
Personal Information You Provide
- Name, email address, phone number, company name, and any details you submit via contact forms, newsletter sign-ups, or service inquiries.
- Billing and payment details when you purchase services (processed securely via third-party payment processors – we do not store full card numbers).
Automatically Collected Information
- IP address, browser type, device information, operating system, referring pages, and pages viewed.
- Cookies, pixel tags, and similar technologies (see Cookie Section below).
Information from Third Parties
Data from analytics providers (Google Analytics), advertising partners (Meta, LinkedIn), or publicly available sources.
2. Legal Bases for Processing (GDPR / UK GDPR)
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Providing and fulfilling our services | Performance of a contract |
| Responding to your inquiries | Contract or pre-contractual steps |
| Sending newsletters & marketing | Consent or legitimate interests |
| Analytics & site improvement | Legitimate interests |
| Fraud prevention & legal compliance | Legitimate interests / Legal obligation |
You may withdraw consent at any time.
3. How We Use Your Information
- Deliver and improve our marketing services
- Communicate with you (inquiries, newsletters, updates)
- Personalise your experience
- Analyse site performance and user behaviour
- Run advertising campaigns and retargeting
- Comply with legal obligations
4. Cookie Consent & Your Choices
When you first visit our Site, a cookie consent banner appears allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customise your preferences
We only set non-essential cookies (analytics, advertising, functional) after you give consent.
You can change or withdraw your consent anytime via the “Cookie Settings” / “Manage Cookies” link in the website footer.
Rejecting non-essential cookies also serves as your opt-out of “sale” or “sharing” of personal information under California and other US state laws.
5. Cookies & Similar Technologies We Use
| Type | Examples | Purpose | Requires Consent? |
|---|---|---|---|
| Strictly Necessary | Session & security cookies | Site functionality & security | No |
| Performance/Analytics | Google Analytics, Hotjar | Understand how visitors use the Site | Yes |
| Functional | Language preference, form data | Improve user experience | Yes |
| Advertising/Marketing | Meta Pixel, LinkedIn Insight Tag | Targeted & retargeted advertising | Yes |
6. Sharing Your Information
We do not sell personal data in the traditional sense. We may share data with:
- Trusted service providers (hosting, email delivery, analytics, payment processors) bound by data protection agreements
- Legal authorities when required
- Successors in case of merger or acquisition
All international transfers from the EEA/UK/Switzerland to the US or other non-adequate countries are protected by EU Standard Contractual Clauses (SCCs) and, where applicable, the UK International boldData Transfer Agreement.
7. International Data Transfers
Our company and many of our processors are based in the United States. When personal data is transferred from the EEA, UK, or Switzerland, we use:
- EU Standard Contractual Clauses (SCCs)
- UK International Data Transfer Agreement/Addendum
- Additional supplementary measures where required
You may request a copy of these safeguards by contacting us.
8. Data Retention
| Data Type | Retention Period |
|---|---|
| Contact form / inquiry data | 3 years from last contact |
| Customer & contract data | Duration of relationship + 7 years (legal/tax) |
| Newsletter subscribers | Until you unsubscribe |
| Analytics data | Up to 26 months |
After these periods, data is securely deleted or anonymised.
9. Your Rights
EEA / UK / Switzerland (GDPR)
- Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent
- Right to lodge a complaint with your local supervisory authority
California (CCPA/CPRA) & Other US States
- Know, delete, correct, and opt-out of sale/sharing
- Limit use of sensitive personal information (we do not collect sensitive data)
To exercise any right, email privacy@luxescapemarketing.com. We respond within 30 days (45 days for CCPA where allowed).
We do not use automated decision-making or profiling that produces legal effects.
10. Data Security
We use industry-standard encryption, access controls, and secure servers. However, no method is 100% secure.
11. Children’s Privacy
Our Site and services are not directed at children under 16. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this policy. The new version will be posted here with an updated “Last Updated” date.
13. Contact Us
Luxescape Marketing Email: support@luxescapemarketing.com Address: 1089 Foggy Brook Place | Longwood, FL 32750
For GDPR complaints, you may also contact your national data protection authority.